halobonus Privacy Policy – How We Handle Your Personal Data

halobonus collects personal information in the following categories when you register and use the platform:

Identity and contact information

• Full legal name, date of birth, and gender
• Email address and mobile number
• Residential address in the Philippines
• Government-issued ID information provided during KYC verification

Account and transaction data

• Username and hashed password
• Deposit records, transaction history, and balance information
• Game and betting activity logs
• Bonus and promotion usage records

Technical and device data

• IP address, device type, browser type, and operating system
• Session duration and login timestamps
• Pages viewed and features used during your session

halobonus uses the data we collect for the following purposes:

• Account management: Creating and maintaining your halobonus account, including login authentication and password recovery.
• Identity verification: Confirming that account holders are at least 21 years old and are Philippines residents, in compliance with our Terms and Conditions.
• Payment processing: Handling your deposits in Philippine Peso through supported local payment channels and maintaining accurate transaction records.
• Platform operation: Delivering games, betting markets, and all other services available on halobonus, including bet settlement and bonus crediting.
• Security and fraud prevention: Monitoring account activity for unusual patterns, protecting against unauthorised access, and investigating suspected fraud.
• Responsible gaming monitoring: Providing tools that let you track your own gaming activity and spending, and identifying accounts that may need responsible gaming support.
• Customer support: Responding to queries, resolving disputes, and communicating important platform updates to your registered contact details.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use halobonus and improve the experience over time.

halobonus processes your personal data on the following legal bases:

• Contractual necessity: Processing required to operate your account, process deposits, and deliver gaming services you've requested.
• Consent: Where you have agreed to specific data uses at the time of registration or through subsequent account settings.
• Legitimate interests: Processing carried out for fraud prevention, security monitoring, and platform improvement, where these interests do not override your rights.
• Compliance obligations: Processing required to meet applicable legal or regulatory requirements, including identity verification and transaction record-keeping.

halobonus does not sell your personal data. We share data only in the following limited circumstances:

• Service providers: Third-party companies that assist in platform operations — such as payment processors, identity verification services, and IT infrastructure providers — receive only the data necessary to perform their specific function and are contractually bound to keep it confidential.
• Legal requirements: Where required by applicable law, a court order, or a lawful request from a competent authority, halobonus may disclose personal data to the relevant body.
• Fraud and security: Where we reasonably suspect fraud, money laundering, or criminal activity, we may share relevant information with appropriate parties as permitted or required by law.

We do not share your personal data with advertising networks, data brokers, or third parties for marketing purposes.

halobonus implements a combination of technical and procedural measures to protect your personal data from unauthorised access, loss, or disclosure:

• All data transmitted between your device and the platform uses SSL/TLS encryption
• Passwords are stored in hashed form — never as plain text
• Account access requires OTP verification in addition to your password
• Payment and financial data is handled through secure, established processing channels
• Internal access to personal data is limited to authorised personnel who require it for their specific role
• Security practices are reviewed regularly to address evolving threats

No system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, halobonus will notify affected users through their registered contact details as promptly as possible.

halobonus retains your personal data for as long as your account remains active and for a period after account closure as required to fulfil legal obligations, resolve disputes, and maintain accurate records.

Transaction and financial records are retained for the period required under applicable financial record-keeping obligations. Gaming activity logs are retained for the period necessary to support bet settlement, dispute resolution, and responsible gaming monitoring.

When data is no longer required for the purposes described in this policy and no legal obligation requires its retention, it will be securely deleted or anonymised.

As a halobonus account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address shown in the footer.

halobonus uses cookies and similar technologies to support platform operation and improve user experience. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting core functionality.
• Analytics cookies: Collect anonymised, aggregated data about how the platform is used — such as page views and session duration — to help us identify areas for improvement.
• Preference cookies: Remember settings you've chosen, such as language preferences or display options, so you don't have to reset them each visit.

You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to use halobonus. Disabling analytics or preference cookies will not prevent you from accessing the platform but may reduce the quality of your experience.

halobonus is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has created an account or provided personal data, we will take steps to close that account and delete the associated data promptly.

If you believe a minor has accessed halobonus using false information, please contact support immediately so we can investigate and take appropriate action.

halobonus may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When changes are made, this page will be updated with a new effective date.

For significant changes that materially affect how your data is processed, we will make reasonable efforts to notify registered users through their registered email address or via a notice on the platform. Continued use of halobonus after the updated policy is published constitutes your acceptance of the changes.

If you have questions about this Privacy Policy or want to exercise any of your rights described above, contact our support team at the email address shown in the footer. For Terms and Conditions, visit the Terms & Conditions page.